Frequently Asked Questions

Yes. Bolun Sports operates under a Curaçao eGaming licence (licence number 1234/JOT) and complies with the gambling authority’s codes of practice. All bets are monitored by an independent RNG testing agency to ensure fairness, and the site uses SSL encryption to protect personal data.

Bolun Sports offers pre‑match and live markets including 1X2, Asian handicaps, over/under totals, both‑teams‑to‑score, correct‑score, group‑winner and outright‑tournament bets. You can also combine selections into multi‑bets and use cash‑out on eligible live markets.

Odds are shown in decimal format by default, but you can switch to fractional or American odds from the settings menu on any page. Decimal odds show the total payout per unit wagered, while fractional odds display profit relative to the stake.

Account verification (KYC) is required to comply with anti‑money‑laundering regulations and to protect your account from unauthorized access. You’ll need to upload a clear photo of a government‑issued ID and a recent utility bill; the process usually completes within 24 hours.

The welcome bonus is a 100 % match up to $100 on your first deposit and must be turned over 35 times the bonus amount before any winnings can be withdrawn. The rollover must be completed within 30 days of claiming the bonus, and only bets with odds of 1.50 or higher count toward the requirement.

If you believe a bet was settled incorrectly, open the ‘My Bets’ section, select the bet and click ‘Report Issue’. Provide the bet ID and a brief description; support staff will investigate within 24 hours and adjust the settlement if an error is confirmed.